Refund Policy

1. Free scan

The free scan is not paid for, so refunds do not apply to it.

2. Subscriptions

• You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period; access continues until then.
• The unused portion of the current period is not refunded automatically.

3. Credit packs (one-off purchases)

• An entirely unused credit pack is refunded if you ask within 14 days of purchase.
• If a pack has been partly used, we assess the unused portion proportionally.

4. Closure for a breach

An account closed for breaching the rules in section 4 of the Terms of Service is not refunded for remaining credit or subscription time.

5. If the service did not work

If the service did not work as promised — for example a paid scan never completed and the credit was not returned — write to destek@seenradar.com. We respond to requests within 14 days.

6. How refunds are issued

Approved refunds are issued through our Merchant of Record, Paddle.com Market Ltd., to the same payment method you used. Card details never reach us; payment and invoicing records are held by Paddle.

7. Statutory withdrawal rights

Statutory withdrawal rights under consumer law are unaffected. Where a digital service begins immediately with your explicit consent, the scope of the withdrawal right is determined by the applicable law.

8. Contact

SeenRadar · destek@seenradar.com